Due to continued success, our client based in the South Dublin area is looking to recruit an Account Manager – Customer Support for an immediate start.

*Full driving license and own vehicle is essential as you will be required to travel between two sites once a week*

The role in a nutshell:

You will be responsible for providing a highly positive customer interface and ensuring the quality of the services is delivered to our client’s customers.

Main responsibilities include:

  • Customer Support/Account Management
  • Operational service delivery reporting and mapping
  • General administration duties and management of communications in line with company process and procedures.
  • To ensure proactive customer contact to effect service improvements and to identify opportunities to provide additional services to meet or exceed customers’ expectations.
  • Deputise for the Compliance and Client Services Manager in their absence.

The ideal candidate will have the following:

  • 2-3 years’ experience in an Account Management, Customer facing role.
  • Experience working in a Hosting, Managed Services or Data Centre environment.
  • Excellent communication skills and fluent in English.
  • Proficient in Microsoft Office
  • Technical and report writing experience.
  • Full driving license and own vehicle as you will be required to travel between two sites once a week.

If this role is of interest to you, please apply with your updated CV for immediate consideration