Overview

Our client based in the South Dublin area is currently looking to recruit Call Centre Executives for an immediate start to join their busy call centre department.

Duties include:

  • Dealing with all queries and complaints providing feedback to customers regarding their issues, ensuring that their concerns are resolved in a timely manner
  • To achieve all KPIs associated with call handling times and quality of responses
  • General administrative duties as required to offer customers the best experience

The ideal candidate will have the following:

  • 1-2 years of proven Customer Service experience with a record of consistently exceeding customer needs in a fast paced, target driven environment
  • Demonstrable experience of working in a call centre or contact centre environment is desirable
  • Excellent communication and MS office skills are essential

*Ability to work at any point as required between 8am and 8pm, Monday to Saturday*

Flexibility in working hours/days depending on business needs

If this role is of interest to you, please apply via with your updated CV for immediate consideration