Overview

Our client based in the Dublin area is currently looking to recruit Collection Agents for an immediate start.

 

Duties include:

  • Contact customer by telephone to negotiate payment strategy
  • Ownership and responsibility for a designated book of debt
  • Ability to work a large volume of accounts
  • Achieve and surpass weekly and monthly collection targets
  • Compliant and customer focused collections
  • Manually update accounts and edit information gained from calls
  • Use new technology such as text and voice over text to maximize collections
  • Assisting with ad hoc administrative tasks as designated by Team Leader.

 

The ideal candidate will have the following:

  • 1-2yrs experience in a similar role
  • Ability to negotiate the optimum collection commitment for the company
  • Professional in approach and able to deal with a variety of individuals.
  • Excellent communication skills.
  • Numerate and Literate.
  • Working knowledge of Word/Excel/Outlook
  • Previous telephone experience.
  • Enthusiastic and positive.

 

If this role is of interest, please apply with your updated CV for immediate consideration