Our client based in the Dublin area is currently looking to recruit Collection Agents for an immediate start.
- Contact customer by telephone to negotiate payment strategy
- Ownership and responsibility for a designated book of debt
- Ability to work a large volume of accounts
- Achieve and surpass weekly and monthly collection targets
- Compliant and customer focused collections
- Manually update accounts and edit information gained from calls
- Use new technology such as text and voice over text to maximize collections
- Assisting with ad hoc administrative tasks as designated by Team Leader.
The ideal candidate will have the following:
- 1-2yrs experience in a similar role
- Ability to negotiate the optimum collection commitment for the company
- Professional in approach and able to deal with a variety of individuals.
- Excellent communication skills.
- Numerate and Literate.
- Working knowledge of Word/Excel/Outlook
- Previous telephone experience.
- Enthusiastic and positive.
If this role is of interest, please apply with your updated CV for immediate consideration