Overview
Our client based in the South Dublin area is currently looking to recruit Customer Service Executives for an immediate start to join their busy call centre department.
Duties include:
- Dealing with all queries and complaints providing feedback to customers regarding their issues, ensuring that their concerns are resolved in a timely manner
- To achieve all KPIs associated with call handling times and quality of responses
- General administrative duties as required to offer customers the best experience
The ideal candidate will have the following:
- 1-2 years of proven Customer Service experience with a record of consistently exceeding customer needs in a fast paced, target driven environment
- Demonstrable experience of working in a call centre or contact centre environment is desirable
- Excellent communication and MS office skills essential
If this role is of interest to you, please apply via with your updated CV for immediate consideration