Overview

My client is seeking an organised, proactive Contract Support Coordinator to provide administrative, financial, and customer service support to their facilities management team. This is an excellent opportunity for someone looking to develop their career in contract support and facilities management.

The job in a nutshell:

You will play an important role in ensuring contracts run smoothly, client requirements are met, and all administrative and operational processes are completed accurately and efficiently.

Main responsibilities include:

  • Respond to client queries, resolve routine issues and ensure a high standard of customer service.
  • Support the delivery of contractual services, ensuring agreed requirements and service levels are met.
  • Generate and maintain work order reports, following up with technicians and subcontractors on outstanding tasks.
  • Maintain accurate records of work orders, proposals, invoices and departmental documentation.
  • Process invoices and ensure costs are allocated to the correct cost centres.
  • Coordinate subcontractor documentation and ensure compliance with Quality, Health, Safety and Environmental (QHSE) requirements.
  • Support financial and operational reporting, maintaining accurate information across internal systems.
  • Identify opportunities to improve processes and reduce costs while maintaining service quality.
  • Provide general administrative support to ensure the efficient day-to-day running of the contract.

The ideal candidate will have the following:

  • 2-3 years’ experience in an administrative, customer service or contract support role.
  • Good organisational skills and strong attention to detail.
  • Proficiency in Microsoft Office, particularly Word, Excel and Outlook.
  • Good communication and customer service skills.
  • Excellent numerical skills, including calculating percentages, discounts and mark-ups.
  • A proactive approach, with the ability to follow procedures, manage priorities and work as part of a team.

 

Due to the urgency of this vacancy, our client is not able to consider anyone at this time without the appropriate work permits, visas, or sponsorship already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered.